Terms and Conditions for Lucent Metrics
Effective Date: Updated 10/2025
Please read these Terms and Conditions (“Terms”, “T&Cs”) carefully before using the www.lucentmetrics.comwebsite (the “Website”) and the services offered by Lucent Metrics (“us”, “we”, or “our”).
1. Acceptance of Terms
By accessing or using our Website, you agree to be bound by these Terms. If you disagree with any part of the terms, you do not have permission to access the Website.
For our business services, a separate, mutually agreed-upon proposal, statement of work (SOW), or service agreement (“Service Agreement”) will be required. In the event of any conflict between these Terms and a Service Agreement, the Service Agreement shall prevail.
2. Definitions
- “Website” refers to
www.lucentmetrics.comand all content, services, and products available at or through the website. - “Services” refers to the business services provided by Lucent Metrics, including but not limited to Business Intelligence & Custom Dashboards, Advanced Analytics & Predictive Modeling, Data Strategy & Consulting, Website & Digital Marketing Development, Specialized Domain Analytics, and Data Engineering & Cloud Data Solutions.
- “Client” refers to any individual or entity that engages Lucent Metrics for Services via a Service Agreement.
- “User” refers to any visitor to the Website.
- “Client Data” refers to any non-public data, information, or materials provided by a Client to Lucent Metrics for the purpose of performing Services.
- “OSINT Data” (Open Source Intelligence) refers to data and information collected from publicly available sources, such as public records, websites, social media, and publications.
- “AI Models” refers to artificial intelligence, machine learning, statistical, or other predictive models and algorithms used or developed by Lucent Metrics to perform Services.
3. Privacy Policy
Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and disclose your personal information. Please read it carefully.
4. Description of Services
Lucent Metrics provides the Website for informational purposes about our company and services. We also provide professional Services to Clients as governed by a separate Service Agreement, which will detail the scope, deliverables, timelines, and fees.
5. Intellectual Property
The Website and its original content (excluding Client Data), features, and functionality are and will remain the exclusive property of Lucent Metrics and its licensors, protected by copyright, trademark, and other laws.
All intellectual property rights related to our pre-existing methodologies, know-how, and core technologies, including our proprietary AI Models and software, shall remain the sole property of Lucent Metrics.
The ownership of deliverables, reports, and any custom-developed materials for a Client will be defined in the applicable Service Agreement.
6. Use of AI, Analytics, and OSINT Data
This section governs the use of data within our Services.
- 6.1. Client-Provided Data: Client represents and warrants that it has all necessary rights, consents, and permissions to provide Client Data to Lucent Metrics for use in connection with the Services. Lucent Metrics will use Client Data solely for the purpose of performing the Services as outlined in the Service Agreement and will not use Client Data for any other purpose without the Client’s explicit written consent. We will not use Client Data to train general-purpose AI Models that may be used for other clients.
- 6.2. Use of OSINT Data: Client acknowledges that our Services may involve the collection and analysis of OSINT Data. This data is sourced from publicly available channels. While Lucent Metrics uses professional diligence in sourcing OSINT Data, we do not and cannot guarantee the accuracy, completeness, timeliness, or reliability of OSINT Data. Client agrees to hold Lucent Metrics harmless for any inaccuracies found in OSINT Data or any conclusions drawn therefrom.
- 6.3. Use of AI and Predictive Models: Our Advanced Analytics Services utilize AI Models. Client acknowledges and agrees to the following:
- Probabilistic Nature: AI and machine learning models are probabilistic, not deterministic. Their outputs (e.g., predictions, forecasts, classifications) are based on statistical patterns in data and are not guaranteed to be 100% accurate.
- No Guarantee of Outcome: Lucent Metrics makes no warranty or guarantee regarding the accuracy, reliability, or specific outcomes of any AI Model.
- Not Professional Advice: Outputs from our AI Models and analytics services are for informational and strategic purposes only. They do not constitute financial, legal, investment, medical, or other professional advice. Client is solely responsible for all decisions and actions taken (or not taken) in reliance on such outputs.
- Data Dependencies: The quality and accuracy of AI Model outputs are highly dependent on the quality, completeness, and timeliness of the input data (including Client Data and OSINT Data).
7. Links to Other Websites
Our Website may contain links to third-party websites or services that are not owned or controlled by Lucent Metrics. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
8. Termination
We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Termination of business Services for a Client will be governed exclusively by the terms set forth in the applicable Service Agreement.
9. Disclaimer of Warranties
Your use of the Website is at your sole risk. The Website is provided on an “AS IS” and “AS AVAILABLE” basis. The Website is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Disclaimers regarding our professional Services will be detailed in the Service Agreement, subject to the specific disclaimers in Section 6 of these Terms.
10. Limitation of Liability
In no event shall Lucent Metrics, nor its directors, employees, partners, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Website; (ii) any conduct or content of any third party on the Website; (iii) any reliance placed by you on the accuracy or completeness of any OSINT Data or AI Model output, as further described in Section 6.
Our total aggregate liability to a Client for any and all claims arising from our Services shall be limited to the amount specified in the applicable Service Agreement.
11. Indemnification
You agree to defend, indemnify, and hold harmless Lucent Metrics and its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Website, or b) your breach of these Terms, or c) any Client Data you provide that infringes on any third-party right.
12. Governing Law and Jurisdiction
These Terms shall be governed and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
You agree to submit to the exclusive jurisdiction of the state and federal courts located in Palm Beach County, Florida, to resolve any dispute arising out of these Terms or the Website.
13. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. By continuing to access or use our Website after any revisions become effective, you agree to be bound by the revised terms.
14. Contact Us
If you have any questions about these Terms, please contact us:
- By email: Info@Lucentmetrics.com
- By visiting this Contact Us